Privacy Policy

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This Privacy Policy describes how Hacienda Furniture collects, uses, stores, and discloses information when you visit this website, browse its product catalog, submit a contact form, request showroom assistance, or follow a link to an external service.

The website is a catalog and information service. It does not accept online orders, process payment cards, maintain a shopping cart, or create customer purchasing accounts. Financing applications and other transactions opened through third-party links are handled under the third party's own privacy practices.

Information Collected

Information You Provide

We may receive information that you voluntarily submit, including your name, email address, telephone number, preferred showroom, product or service questions, message content, and marketing-consent choices. Please do not send Social Security numbers, payment-card details, bank information, medical information, or other sensitive personal information through a general website form.

Technical and Usage Information

Shopify and service providers supporting the website may automatically receive technical information such as IP address, browser type, device type, operating system, referring page, pages viewed, approximate location derived from IP address, timestamps, cookie identifiers, and diagnostic or security logs.

Cookies and Similar Technologies

Cookies and related technologies can remember preferences, maintain website functionality, measure traffic, help detect abuse, and understand how visitors use the catalog. Browser settings can block or remove cookies, but doing so may affect site functionality.

Information from Third Parties

We may receive limited information from Shopify, analytics providers, form-delivery services, professional advisers, or other providers that help operate and secure the website. External financing, mapping, and social platforms collect information independently when you use their services.

Children's Information

The website is not directed to children, and we do not knowingly request personal information from children under 13. A parent or guardian who believes a child submitted personal information can contact us to request review and deletion.

Storage and Security of Personal Information

Information may be stored by Shopify and other service providers on systems located in the United States or other jurisdictions where they operate. We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information and the website. No internet transmission or storage system can be guaranteed completely secure.

If a security incident affects personal information, we will investigate and provide notices to affected individuals or government authorities when required by applicable law.

Retention and Disposal of Records

We retain personal information only for as long as reasonably needed to respond to requests, provide customer service, maintain business and security records, satisfy legal obligations, and resolve disputes. Retention periods vary by record type and service provider. When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it.

How We Use Your Information

Information may be used to:

  • Respond to questions, showroom requests, product inquiries, or service concerns.
  • Operate, maintain, troubleshoot, secure, and improve the website.
  • Understand catalog usage and measure website performance.
  • Send marketing communications when you have requested them, subject to your right to unsubscribe.
  • Prevent fraud, misuse, security incidents, or violations of law.
  • Comply with legal obligations and protect the rights of customers, the business, and others.

Dissemination of Individual Information

We may disclose information to Shopify, website hosts, analytics and security providers, email or form-delivery services, professional advisers, and other contractors that perform services on our behalf. Providers are expected to process information only for authorized business purposes and according to their agreements and applicable law.

Information may also be disclosed when reasonably necessary to comply with law, legal process, or government requests; investigate misuse or security incidents; protect rights or safety; or complete a merger, financing, reorganization, sale, or transfer of all or part of the business. We do not sell personal information for money.

Do Not Track and Privacy Choices

Some browsers transmit “Do Not Track” signals, but there is no uniform industry standard for responding to them. Where required by law and supported by the website platform, recognized browser-based opt-out signals such as Global Privacy Control may be treated as a request to opt out of sale or sharing.

You can manage cookies through your browser and review the site's Privacy Choices page. Marketing messages include an unsubscribe method where required.

Special Information for Nevada Residents

Nevada residents may have the right to submit a verified request concerning certain covered information, including a request to opt out of a covered sale as defined by Nevada law. Requests can be sent to info@haciendafurnitureoxnard.com. We do not currently sell covered information for monetary consideration as that term is defined under Nevada law.

California Privacy Rights

Subject to legal thresholds, definitions, and exceptions, California residents may have rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act. These can include rights to know the categories and specific pieces of personal information collected; request correction or deletion; receive a portable copy; opt out of sale or sharing; limit certain uses of sensitive personal information; and receive equal service without unlawful discrimination for exercising a privacy right.

Depending on how you use the site, relevant information categories can include identifiers and contact details; internet or electronic activity; approximate geolocation derived from IP address; product and service interests; communications; and inferences used to understand website activity. We do not ask visitors to submit government identifiers, financial account credentials, precise geolocation, biometrics, health information, or message contents unrelated to a request through this catalog website.

To submit a request, email info@haciendafurnitureoxnard.com or call 805-483-7788. We may need to verify identity and authority before completing a request. An authorized agent may submit a request when permitted by law and after providing appropriate authorization. We will respond within the time required by applicable law and may retain information when a legal exception applies.

Hacienda Furniture does not sell personal information for money. If website technology is considered “sharing” for cross-context behavioral advertising under California law, eligible residents can use the Privacy Choices page or a recognized opt-out preference signal where supported.

International and European Users

The website is operated for a California business, and information may be processed in the United States. Depending on location and applicable law, visitors may have rights to access, correct, delete, restrict, object to processing, or request portability of personal information. International users should understand that privacy laws in the United States may differ from those in their home jurisdiction.

Privacy Policy Updates

This policy was last updated on . We may revise it as website practices, providers, or legal requirements change. Material changes will be communicated by updating this page, revising the date, or providing another appropriate notice.